You might be wondering if using calling cards to make overseas calls is an easy process or not. Once you understand how these cards work, you will realize that it really is a non messy and straight forward process.
It is true that not all international calling phone cards are exactly alike but all of them work on the same fundamental principles and use similar processes.
As a customer, you will be provided with an access number to dial along with a PIN number which will be sent to your e mail address. Access numbers can be of 2 types, local access numbers and toll free access numbers. In case of local access number, you will have to pay for the local call to access the system from your home, office or pay phone. By using a toll free access number, you won’t have to pay for the local call; in fact both the actual international call and local call will be taken care of under the terms and conditions of the plan.
Once you dial the access number, you will have to enter your PIN number and then continue to dial the destination number you want to reach.
Most cheap phone cards announce the number of minutes you can talk for, rates for different destinations differ and the balance of minutes remaining on your account will depend on which place you are calling. But they have a catch which is in their terms of connection fee, maintenance fee and other service charges. With such cards you will never receive the number of minutes you are actually supposed to receive and you end up paying much more. On the contrary a few calling cards are honest and will always provide you the minutes they provide and will also clearly mention all the charges that they charge you for the call if any.
The actual call starts connecting after you dial the destination number and all companies provide the opportunity to redial and make follow on calls because you really don’t want to hang up and start the process all over again.
Customers can easily recharge their international phone calling cards through the company website, instant pay facility, auto recharge or even through customer care services. On the website, they simply have to enter the user ID, PIN number, click on the recharge option, and select the amount they want to recharge, confirm their payment, enter debit card or credit card details and submit this. They will get an e mail confirmation for this.
In case consumers want to use customer care services, they will have to call a representative and follow IVR instructions to make payment.
Customers can be assured that their credit card details will not be misused by the company and its employees. Reputed companies make use of highly sophisticated security features to safeguard sensitive financial information of customers which they submit to procure cheap international cards.